A credit is a search within the tool. Each time you perform a search, one credit will be deducted from your account.
Yes, we charge 1 credit per search, even if the email is not found. This is because we apply over 14 verification processes before providing any results, other competing tools simply give you a random permutation of email without any verification.
We do not charge for repeat leads you search for during the actual month.
Quick explanation on credit usage for each tool:
Search:
If a name is provided, you will spend 1 credit for each search (we automatically verify the searched email).
However, if you only provide a domain or company name we will display a batch of maximum 10 emails for 1 credit. If you want to display more, it would cost 1 credit for each batch. The emails on will NOT come verified, so you will spend 1 credit for each email verification.
Email verifier:
You will spend 1 credit for each verification.
Social Search:
We will try to find the lead profile for free. If we found it, you can generate the email for 1 credit (the email already comes verified).
Prospector:
You can generate the list for FREE. Then you can select the leads you want and generate the emails for 1 credit each (we automatically verify the searched email).
Email Sender:
FREE tool
*The number of connected email accounts sending simultaneously are limited according to each plan. You can check your plan characteristics here
Local Business:
Only when results are shown, either Phone Number or email, one credit will be spent. Note that only for the information processed and verified. No results will spend no credits.